Return & Refund Policy
At Father's Day Fun, your satisfaction is our top priority. Please review our return and refund policy to ensure a smooth experience.
1. Order Changes & Cancellations
- Orders can be modified or canceled within 4 hours of purchase.
- After 4 hours, orders are processed and cannot be changed.
- To request changes (size, color, quantity, shipping address), email [email protected] with your order number.
2. Returns for Faulty Items
We accept returns if the product has a manufacturing defect or if we made a mistake (wrong size, color, damaged, etc.).
Eligibility
- Item must be unused, unwashed, and in original condition.
- Request must be made within 30 days of delivery.
- Proof of purchase is required.
How to File a Claim
To file a claim, email [email protected] with:
- Order number
- Photo/video evidence
- Description of the issue
- Choice: Replacement or Refund
- If related to printing, include photo with a ruler/tape measure
3. Returns Due to Customer Preference
We generally do not accept returns for reasons like:
- Wrong size/color ordered
- Change of mind
Exceptions
- In rare cases, we may accept returns with a restocking fee or partial refund.
- Contact us to discuss your situation before returning the item.
4. Custom Products
All custom-made or personalized items are non-refundable, unless:
- There's a manufacturing defect (e.g. misprint)
- You received the wrong item/design
Always double-check custom details before placing the order. For faulty custom products, email [email protected] with:
- Order number
- Photos/videos
- Issue description
5. Return Guidelines
- Do not return items to the sender address. We will provide the correct return address upon request.
- Items must be in original packaging, unworn, unwashed, and undamaged.
6. Refunds & Replacements
- Once your return is received and inspected, we’ll confirm approval.
- Refunds or replacements are processed within 7–10 business days.
- Refunds go to your original payment method.
7. Lost Packages
We will reprint and reship orders if:
- No tracking updates after 15 business days (U.S.) or 21 business days (Intl.)
- Package is marked delivered but not received (after carrier investigation & 15 business days)
8. Incorrect or Missing Address
If a package is returned due to an address error:
- We can reship (shipping fee applies), or
- Offer a partial refund (minus shipping)
Contact Us
Email: [email protected] Phone: +1 (815) 446-3335 Address: 11 Douglas Ave Suite 253, Elgin, IL 60120, United States
